What is the best time to get in touch with a Zionic representative?
You can reach us Monday through Friday 8am-5pm Hawaii Standard Time
What is the best way to contact Zionic?
Send us an email at Email Zionic Now
How do I determine my Zionic (Original Collection) watch size?
X-Small
very small children & very petite women - 14 cm
Small
most children & petite women - 15 cm
Medium
most teens, most women, & small men - 16 cm
Large
larger teens, most men, & larger women - 17 cm
X-Large
larger men & women - 18 cm
XX-Large
very large men & women - 19 cm
How do I determine my Zionic (Z-Series Collection) watch size?
Small
most children, most women, & smaller men - 6 1/2 inches
Medium
Most teens, larger women, & most men - 7 1/4 inches
Large
larger teens, large women, & large men - 8 inches
How do I set my Zionic watch?
Step 1
Press the A button twice and the month figure will appear - adjust by pressing the M button
Step 2
Press the A button again and the day figure will appear - adjust by pressing the M button
Step 3
Press A button again and the hour figure will appear - adjust by pressing the M button
Step 4
Press the A button again and the minute figure will appear - adjust by pressing the M button
Step 5
Once the minute figure is set, press the A button 7 times to ensure that the time is running. If the logo on the watch is blinking, then you are done!
What types of functions do Zionic watches have?
Zionic watches incorporate basic time and date displays. The watch digitally displays the hour and minute or the month and day with the touch of a single button.
Is my Zionic watch water resistant?
Zionic watches are designed to be 3ATM water resistant , which means that it has been tested to withstand static pressure for a only a short period of time at the stated depth, which is 99 feet. However since it is not waterproof it should not be submerged for long periods of time. There is no real need to even take your Zionic watch off as it can be worn everyday in the shower, but you should remember to take proper care and dry it off after you are done. It is perfect for all sports including water sports as long as you remember to take proper care after the activity. Scuba diving, deep freediving, or staying submerged for long periods of time with a Zionic watch is not recommended as it is WATER RESISTANT rather than waterproof. If your Zionic watch does get submerged for a long period of time and your watch goes dead, it should be ok if you let it air dry for a couple of days. If not, send it back and we'll replace it.
How long is the Zionic battery life and how do I get a replacement?
The Zionic battery life is 12-18 months. You can get a replacement from us for $2.00 plus s/h.
What is the Zionic warranty?
Zionic offers a 1 year warranty on all Zionic watches from date of purchase. If there are any problems with your Zionic watch such as improper functioning and/or defects in the silicon, simply send us back your watch, receipt, and date of purchase and we will replace it with a similar Zionic watch (based on availability).
.What to do if I have a defective watch?
Email Zionic to notify that you have a defective watch. Send your watch along with receipt in an envelope without the test tube to P.O. BOX 892754 Mililani, HI. 96789. As soon as we get it, we will mail your replacement watch (based on availability) out to the return address.
.Can I exchange my Zionic watch?
Zionic will allow an exchange if the watch has not been used or tampered with. Exchanges require you to pay for the postage to return the watch to Zionic. To submit an exchange, email Zionic to notify that you are requesting an exchange and note the change that you desire. Send the watch with test tube enclosed in an envelope to P.O. BOX 892754 Mililani, HI. 96789. The exchange will be sent out as soon as we receive the returned watch. Exchanges are based on availability.
.What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol(SSL) with an encryption key length of 128-bits (the highest level commercially available)
. Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
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